What is Emotional Intelligence? Or better known as EQ.
It is the ability to identify, asses and control one’s emotions. So, how high is your EQ? Do you yell/shout/scream at your peers/colleagues? How would they react to your actions after?
For a boss/manager to have high EQ is the key essential in leadership. Raising your tone to the highest point will not help your employees to improve further, but would make them lose respect and tolerance toward their own boss. To make matters worst, you as boss do NOT listen to your employees reasoning and thoughts. Instilling fear into your peers head is like installing a TNT. It will be just like a time bomb ready to explode when it reaches their tipping point.
Identify Your Emotions
The very basic of understanding your emotions, what more your personal self. THINK. If it is worth the yelling at an employee who made a mistake. Consequences vary from different personalities. Some might take it as you are an authoritative boss and everything must go your way OR some might take it as an insult to their own intelligence. This is a risk to take. It’s either you will lose an introvert and smart employee OR you will have robots working for you. THINK AGAIN.
Assess Your Emotions
Consequences vary from different personalities. Some might take it as you are an authoritative boss and everything must go your way OR some might take it as an insult to their own intelligence. This is a risk to take. It’s either you will lose an introvert and smart employee OR you will have robots working for you.
Control Your Emotions
You screamed. Employee looks down. You console. If the decision was to yell at your employee, look at their expressions and feelings. They might feel really bad, guilty or emotionless. Console them. Remodel the situation. Immediately calm the situation to raise your employee’s emotions and spirit back to life. There is nothing better than having employees with high spirits after a mistake or a failure.
Personally, yelling or screaming is deemed unprofessional. And rude. Gen X and Y groups tend to take these yelling personally. They would rather have constructive feedback and comments from their bosses. However, should this occurrence of screaming and yelling from the boss comes to often, respect is definitely lost.
Do not forget that Emotional Intelligence is linked to Performance. This is why in a survey, people with high EQ earns $29000 annually more than the rest. They are also in the Top Management level – normally. Are you there?
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So, THINK AGAIN if you were to SCREAM/YELL/SHOUT at your EMPLOYEES, what would the CONSEQUENCES be?